Introduction
The entrance of your facility serves as the first point of physical contact between you and your visitors. It is where first impressions are made, so you must be careful with handling your visitor check-in experience. To give the best to your guests, you must start by identifying their preferences.
In a research study conducted by Oracle, one of the world’s largest software companies, it was revealed that 71% of hotel guests prefer a contactless check-in using a self-service kiosk. This preference was affected by several factors, including hygiene, customer personality, privacy, and the need to expedite check-in processes.
A visitor check-in kiosk in the Philippines offers a means for your organization to modernize your facility and meet the demands of your guests. Through this device, you can automate check-in and check-out records, regulate entry, minimize paperwork, and significantly reduce queues.
Join us at Internet of Things Philippines Inc. to learn more about front desk sign-in kiosks and why you need them in your facility.
Visitor Check-In Kiosk Explained
Check-in kiosks are devices designed to automate the facility sign-in process. Discover more about what it is and how it works below:
What Is It?
A visitor check-in kiosk in the Philippines is a device that enables facilities to implement self-service procedures. They allow guests or workers to independently register their arrival without queuing at a front desk. Installing this device is a practical way to reduce the workload for reception staff and expedite the check-in process in hotels, airports, hospitals, offices, and more.
How Does It Work?
A visitor sign-in kiosk is an interactive machine that comes with both hardware and software components to provide a fast and completely automated customer experience.
The hardware is the physical component of the kiosk. It consists of a touchscreen monitor or a tablet enclosed in a pedestal to provide easy access to guests. The most common type of hardware is the iPad since it is compatible with most front desk sign-in software. However, you can purchase any tablet you want. In some cases, the software provider also supplies the hardware device.
Aside from the touchscreen monitor, the kiosk might also come with a thermal printer or a card reader to perform necessary actions like ticketing for your sign-in process.
Meanwhile, the software is the program that locks your device to a single application. It runs the entirety of the check-in process and records the information provided by the guests. This software can be modified based on your facility’s preferences and needs. It can even be customized to report in real-time and to issue visitor badges to streamline the check-in process.
Different Ways Sign-In Kiosks Help Leverage Efficiency in Front Desks
There are countless ways sign-in kiosks can help you run a more efficient front desk. Discover them below:
Streamlines Data Collection
Visitor check-in kiosks in the Philippines can be modified to collect the exact information you need from your guests. All your visitors have to do is select an option or type in their answers. There is no need for your facility staff to assist and collect the information. Every question you need to ask can be programmed into your kiosk, and their answers will automatically be stored in the database for reports and record keeping.
Automates Guest Invites
A front desk sign-in software can easily process guest invites within minutes or even seconds. With this feature, you can use the camera from your hardware to scan QR code invites and access the check-in information of your visitor that was prepared in advance. Aside from this function, these kiosks can automatically issue tickets and key cards, enabling guests to proceed to their destination with minimal assistance.
Ensures Data Privacy
Visitor sign-in kiosks in the Philippines limit the people who know about the guests’ information to just themselves. Guests no longer have to entrust their personal data to the staff; they can simply input it into the kiosk, and the information will be safely recorded in the facility’s database.
Reduces Check-In Queue
Nobody likes waiting; however, queueing is inevitable when there is a high volume of guests and a limited staff in your facility.
A front desk sign-in kiosk can provide guests with the option to self-process their check-in. This way, they no longer have to wait for an available staff to assist them. Meanwhile, your personnel can dedicate their efforts to other tasks that provide satisfaction to your customers.
Improves Internal Communication
Having a visitor check-in kiosk in the Philippines helps establishments improve internal communication by automatically informing the necessary personnel whenever a visitor arrives. It also assists in accurate and fast record-keeping since staff no longer have to manually input visitor information in the database.
Upgrade Your Front Desk System With the Check-In Kiosk From IOT Philippines Today!
To provide the best self-service check-in experience to your guests, rely on the expert help of Internet of Things Philippines Inc. We are a retailer of some of the country’s finest enterprise technologies, including RFID, access control, biometrics, and artificial intelligence products.
Our front desk sign-in kiosks use a real-time integration of access control and facilities booking system to help you streamline your sign-in process and optimize your security. It automates data collection, visitor management, and badge issuance to guests so you can reduce the effort required from your staff.
More importantly, your guests can enjoy a fast, safe, and interactive process that caters to their preferences. You can rest easy knowing your business and your guests are in good hands.
Conclusion
Create a striking first impression on your guests and let them know that you understand their needs and preferences by providing them with a self-service check-in option. Installing visitor check-in kiosks in your facility can help expedite the visitor sign-in process, increase data privacy, enhance record keeping, and elevate your security.
Optimize your visitor management and find reliable check-in kiosks at Internet of Things Philippines Inc. Contact us today for more information about our products,
